Analyst, AR Collection

Job Location : Kuala Lumpur


  • To monitor the debtors collection for APL Outbound, Inbound Freight, MnR, DnD others Non Freight Charges.
  • To liaison with operation and others process owner on all collection issue


  • Ensure overdue receivable over 30 days are collected within Corporate and management target
  • To troubleshoot/ resolve customer dispute and enquires timely.
  • To work closely with sales and customer to ensure dispute cases are resolve
  • Preparation of SOA and constantly follow-up with overdue accounts for payment via telephone calls and email. Where necessary, fax statement of account to the account concerned.
  • Visit customer (if necessary) to resolve any outstanding items that could not have been effectively
    communicated via telephone / email chases.
  • Answer customer queries and initiate correspondence to resolve dispute/issues as appropriate
  • Extract daily giro / remittance from the bank statement. Record cheque payment / giro / remittance and distribute to cashier / Fin analyst for payment distribution
  • Preparation of write off form with complete supporting and proper approval provided by Sales or Doc
    dept. Form to be approved by Fin Controller / MD per the APL policies and procedures based on the
    amount involved.
  • Ensure that all essential AR documents are properly filed.
  • Preparation of progressive report and collection plan for Credit Review and Corporate Sales team for
  • To work closely with billing team for accurate billing and provide copy of invoices to customer.
  • To perform move payment, void payment, FX and credit write back request.
  • Prepare supporting document, obtain approval and process refund request.


  • Education: Degree in Accountancy / Finance /Business or equivalent
  • Experiences : One year experience, fresh graduates can be considered
  • Competencies :
    • Able to work under challenging situation in meeting deadlines.
    • Able to communicate in a professional and positive manner.
    • Building effective teams work.
    • Good interpersonal, Dedication, and Strong initiative.
    • Computer literate and competent in Microsoft Office.
    • Able to support during Malaysia public holiday

To apply, send your updated resume to

Only shortlisted candidates will be contacted for face to face interview.